The no. 1 winning tip for a successful business deal, negotiations or even landing a job offer is to be clear about what you want. It’s such a simple exercise. Yet many of us fail to mentally prepare for the desired outcome before we go to that important meeting. Any kind of a deal or exchange like paying for a service, bargaining the rent with your landlord, etc requires negotiation skills and clarity of your objective. A mental preparation beforehand of your BATNA, meaning which items you will not compromise on, is crucial for success.
If you truly understand why other people end up doing hurtful things, you will stop feeling hurt or disappointed. You will be able to find closure and move on.