Canceling single sessions: Cancellations are allowed up to 30 minutes before an individual, paid session. Cancellations after that are not eligible for refunds.
Refunds for an individual session: If you took an individual session and are not satisfied, request a refund at firstname.lastname@example.org. 100% Refunds are applicable for single sessions only, within a period of 30 days from the date of coaching.
Reschedules: Up to two reschedules of sessions are allowed for a 1:1 session. You need to inform us at email@example.com. Reschedules have to be done at least 1 hour before the session begins. If you cannot attend the session or can’t make it even after two reschedules, the session will be considered used up and no refunds will be issued.
Cancelation and refunds on coaching packages (2, 3, 6 months): There will be no refunds for coaching packages. We play full out or nothing at all. I would 100% recommend taking single sessions if you are not sure about investing in a coaching package. Because individual sessions are refundable if you are not satisfied. You can choose a coaching package when you have an idea of how my coaching style is from single sessions.
Canceling live workshops: Cancellations & refunds are allowed up to 1 hour before the session begins. If you can’t attend it, you have to inform us at least 1 hour before the session begins at firstname.lastname@example.org. Failure to inform 1 hour prior to the session would forfeit the fee for that workshop. If you are not satisfied with the workshop, please mail us at email@example.com for refunds.
No-show at the session: No refunds will be made for no-shows in any session or workshop.
In most cases, we would suggest checking out our free videos or free masterclasses before you make a purchase so that you know what you are getting. If you are not satisfied with these services, please reach out to firstname.lastname@example.org with your feedback, so that we can improve.
Online Courses have a 30-day refund policy, whereby you cancel and request a refund if you are not happy with the courses. Reach out to us at email@example.com for refund requests on courses.