For all requests, we take 48-72 hours to respond. In most cases, we would suggest checking out our free videos or free courses before you purchase from us. So that you know what you are getting. Click on the topics below to learn more about our refund and cancellation policy.
Cancellations are allowed up to 30 minutes before the session starts. Cancellations after that are not eligible for refunds. You can cancel the meeting 30 minutes before the session and write to us for refunds at support@abetterliving.
If you took a single session and are not satisfied, request a refund at [email protected]. 100% Refunds are applicable for single coaching sessions only, within a period of 30 days from the date of payment. No refunds are applicable after 30 days.
You can cancel your 1:1 channeling session up to 30 minutes before the session begins. Canceling after that will have no refunds. Please mail us for refunds upon cancellation at [email protected]. There are no refunds if you are not happy with the session. Because these beings are not here to please you. They are here to tell you the truth that serves you and you may not always like it.
Up to one reschedule of sessions is allowed for any private session, be it coaching or channeling. You can reschedule directly using the link you received in your email. Or send us an email at [email protected]. Reschedules have to be done at least 1 hour before the session begins. If you cannot attend the session or can’t make it even after one rescheduling, you can cancel the session and request a refund. More than one reschedule is not allowed. Not showing up in the session will forfeit the amount you paid for it.
There will be no refunds for coaching packages. We play full out or nothing at all. We would 100% recommend taking single sessions if you are not sure about investing in a coaching package. Because individual sessions are refundable if you are not satisfied. You can choose a coaching package when you have an idea of how Moumita’s coaching style is from her single sessions.
Cancellations & refunds are allowed up to 1 hour before the session begins. If you can’t attend it, you have to inform us at least 1 hour before the session starts at [email protected]. Failure to inform 1 hour prior to the session would forfeit the fee for that event. Session replays are available even if you could not attend (check event details to see if replays are available).
For live, channeling events, or paid channeling videos there are no refunds if you couldn’t make it. Or you attended it and were not satisfied. In most cases, you will receive an event recording if you couldn’t make it.
Refunds for the group coaching: If you are not satisfied with the group coaching that you have enrolled for, you are eligible for refunds within the first 14 days since the coaching started. Please mail us at [email protected] for refunds within the first 14 days from the date of coaching commencement. Refunds are not available after 14 days.
No refunds will be made for not showing up in any session, coaching, event, or workshop. You need to inform us at least 30 minutes before any session that you won’t be able to make it to receive refunds.
Online courses have a 30-day refund policy, whereby you can cancel and request a refund if you are unhappy with the course you purchased. Refunds are eligible only within 30 days from the date of payment and not beyond that. Reach out to us at [email protected] for refund requests on courses.