Please read this thoroughly. You agree to these terms & conditions by default when you take any of our 1:1 sessions, group sessions, live sessions, or services. We recommend that you do not take our services/sessions if you do not agree with the following terms & conditions.
Client’s Code of Conduct (Click to expand)
To maintain a positive and professional environment in my program, we have a zero-tolerance policy for any form of toxic behavior. The following actions will result in immediate removal from the channeling workshop without a refund or warnings:
- Passive Aggression or Stonewalling: All communication must be direct and respectful. Ignoring messages, avoiding necessary conversations, deliberately withholding important information, sarcasm, or refusing to engage constructively is not tolerated.
- Manipulation or Gaslighting: Any attempt to distort facts, shift blame to us, manipulate or make us doubt our reality or expertise, or undermine trust is unacceptable.
- Undermining or Disrespect: Comparing our work unfavorably with others or comments that undermine our expertise or the integrity of the program are not allowed. If you don’t like our program, please leave and ask for a refund (wherever applicable).
- No Blame-Shifting or Victim Mentality: Continuously blaming others for challenges or refusing to take responsibility for your actions is not allowed. Take accountability for your life and actions.
- Excessive Neediness or Boundary Pushing: While we are here to support you, we expect clients to respect the boundaries of our agreed-upon sessions and availability. Excessive messaging/emailing, demanding extra sessions, or special favors will not be tolerated. Respect agreed-upon boundaries and session times. Overstepping these boundaries more than twice is grounds for termination.
- Bad Behaviour: I agree not to scream, abuse, or engage in uncivil or rude behavior before, during, or after the sessions.
Our Expectations:
- Communicate openly and respectfully.
- Take responsibility for your progress.
- Respect boundaries and the professional environment we create together.
- Seek Clarity: If something is unclear or challenging, ask for clarification or help.
We go above and beyond for our client’s success and we expect honest commitment and open communication on your part. We reserve the right to terminate the coaching contract at any time if we don’t see satisfactory compliance with the ‘client’s code of conduct’. In case of disrespect, tantrums, unwanted demands, weird expectations or bad behavior not defined in the ‘client code of conduct’, we may stop coaching/teaching you entirely without any warning. Our emotional/physical safety is just as important as yours. No refunds will be issued if we terminate the session/contract.
By joining this program, you agree to these terms and commit to a constructive and growth-oriented experience.
Thank you for your cooperation and understanding.
As a client/participant/customer –
- I understand that this session is private and confidential between me and my coach (for 1:1 sessions).
- I am fully aware that sessions cannot be used or substituted as medical, therapy, health, or counseling advice.
- I agree that my public reviews of the session(s) can be shared for marketing purposes of A Better Living on social media, website, and elsewhere.
- I am aware and I have consented that video and audio recordings of the group sessions, webinars, or live workshops where I participated with other people can be published on social media, YouTube, etc. They can also be used for marketing purposes.
- Participants should not be drunk, nor are they allowed to take alcohol or take drugs before or during the sessions.
- I agree to come on time and respect the ‘client’s code of conduct‘ for each live session (mentioned at the top of the page). The host/coach reserves the right to terminate the session, contract, or expel the attendee if the rules or boundaries set ‘client’s code of conduct’ rules are not adhered to by the attendee.
- Moumita Paul and representatives appointed or employed by ‘A Better Living’ reserve the right to the entry and expulsion of participants in individual sessions, group sessions, workshops, live events, webinars, etc upon unpleasant or disruptive conduct not defined in the ‘client code of conduct’.
- Moumita Paul and ‘A Better Living’ will not be held liable for any damage (e.g. mental, emotional, physical, property, etc) of any kind in or after any session.
- Moumita Paul and ‘A Better Living’ reserve the right to any material published, recorded, or distributed in any session. Those should not be used without explicit consent from Moumita Paul or employees or officially appointed representatives of ‘A Better Living’.
- I agree to not copy or distribute any materials shared by Moumita Paul or ‘A Better Living’ while providing services/products/advice/sessions/coaching/talk sessions of any kind, without her or the company’s explicit consent.
- I agree that Moumita Paul, A Better Living, its officially appointed representatives, and its employees have a right to refuse any service if I don’t fit their requirements at any given point in time. Any payments made towards unused sessions or services will be refunded according to the refund rules of that particular service which is mentioned on the service description/booking page. Except for services that do not have any refunds (e.g. coaching packages).
- I agree that I have checked and agree with the cancellation and refund information before making any purchase. Cancellation and refund details can be found here.